Delivery Terms

Ordering and Delivery

Postage prices and shipping

We will endeavour to keep postage charges to a minimum. These rates are based on current Royal Mail prices with an allowance for packaging and handling.

All parcels are sent via Royal Mail, costs are:

  • Royal Mail 2nd Class - FREE
  • Royal Mail International Standard Air mail to Europe - £10.00 per book
  • Royal Mail International Standard Air Mail to the Rest of the World - £15.00 per book

We aim to despatch within 3 to 5 working days, dependent on stock levels.

Tax Charges

Books are not subject to VAT.

By placing an order with Phoebus Apollo Publishing Ltd you will be in acceptance of these terms, which form a legally binding contract between you (the client) and us (Phoebus Apollo Publishing Ltd).

You must inform us within three working days of expected delivery of the goods if they are lost or damaged in transit so that we can correct the problem. Please quote your order number in all correspondence.

Making A Purchase 

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. Please note that If you are shopping from outside UK, when you place your order, your card company will convert the transaction to your own currency. If you do not wish to pay online, you may send your card information via phone or by UK cheque by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Back orders 

It is our aim to ensure we always have stock of items promoted on our website but occasionally we may run out of a product before we've had time to refresh our site. If for any reason we are unable to fulfil your order (or a part of your order) we will contact you with details of anticipated delivery date and an option  to cancel your order if you would rather not wait.